Test workspace for WowChat, connected to one WhatsApp business account. In the Shopify app, each merchant will connect their own account through the same signup and use the same API calls.
Connect WhatsApp
Link a WhatsApp Business account through Meta's signup. WowChat then subscribes to its webhooks and reads the phone number status. Only a WPXPO administrator can connect or replace the account. Reviewers can see its status.
Uses whatsapp_business_management
Create a template
A template is required to message a customer first. Meta reviews each one and decides approval.
Uses whatsapp_business_management
Templates
Every template on this WhatsApp account, with the status Meta returns.
Uses whatsapp_business_management
Test recipients
Numbers stay in this browser and appear masked. Marketing templates need recorded opt-in, and a STOP reply withdraws it.
Uses whatsapp_business_messaging
Add or remove a recipient
Send a template
Messages you start must use an approved template. Only approved templates are listed.
Uses whatsapp_business_messaging
Inbox
Customer messages arrive by webhook. You can reply with free text for 24 hours after the customer's last message. After that, send a template.
Uses whatsapp_business_messaging
Webhook events
Messages, delivery updates and template changes that Meta sent to WowChat. Each one is signature checked.
API calls
Requests WowChat made to the WhatsApp Cloud API, and the permission each one uses. Tokens and secrets are never logged.
Readiness check
Run this before recording. Every line should pass.
Account tools
Changes to the connected WhatsApp account.
Configuration
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